Privacy Policy

1 Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

• Fill out our contact form or inquiry form
• Call or email us directly
• Request information about our services or residential homes
• Subscribe to our newsletter

This may include your name, email address, phone number, and any details you share in your message regarding the services you are seeking.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address and browser type
• Pages visited and time spent on each page
• Referring website or search engine
• Device type and operating system

2 How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about our services
• Contact you regarding placement availability and care options
• Improve our website and user experience
• Comply with legal obligations and regulatory requirements
• Send updates or newsletters, if you have opted in

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3 HIPAA & Confidentiality

Harmony Living Home operates in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Texas state privacy laws. Any health-related or personal care information shared with us about individuals receiving or seeking services is treated with the highest level of confidentiality.

We do not disclose protected health information (PHI) without written authorization, except as permitted or required by law.

4 Information Sharing & Disclosure

We may share your information only in the following limited circumstances:

• Service providers: Trusted third parties who assist in operating our website or conducting our business, under strict confidentiality agreements
• Legal compliance: When required by law, court order, or government authority
• Protection of rights: To protect the rights, safety, or property of Harmony Living Home, our residents, or the public

5 Cookies

Our website may use cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us understand how visitors use our site and improve its functionality. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

6 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

7 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

8 Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can remove it.

9 Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal obligations
• Opt out of any marketing communications at any time

To exercise any of these rights, please contact us using the information below.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.